Privacy Policy

Effective Date: June 9, 2025
Last Updated: June 9, 2025

Introduction

VegaWear LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications and related services (collectively, the "Services").

Company Information

Company Name: VegaWear LTD
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Contact: info@vegawear.info
Website: https://vegawear.info

Information We Collect

Personal Information You Provide

We may collect information that you voluntarily provide to us, including:

• Account information (name, email address, username)
• Profile information
• Content you create or upload within our apps
• Communications with us (support requests, feedback)

Automatically Collected Information

When you use our Services, we may automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Usage data (app interactions, features used, time spent)
• Log data (IP address, access times, app crashes)
• Location data (only if you grant permission)

Information from Third Parties

We may receive information from:

• Apple App Store (for app purchases and reviews)
• Analytics services such as Mixpanel
• Authentication and backend services such as Supabase
• Feedback and feature tracking tools such as WishKit

How We Use Your Information

We use the collected information to:

• Provide and maintain our Services
• Improve user experience and app functionality
• Respond to your requests and provide customer support
• Send important notifications about service updates or security issues
• Analyze usage patterns to enhance our apps
• Comply with legal obligations and protect our rights

Legal Basis for Processing (GDPR)

For users in the EU/UK, we process your data based on:

• Consent: When you explicitly agree to data processing
• Contract: To provide services you've requested
• Legitimate Interest: To improve our services and ensure security
• Legal Obligation: To comply with applicable laws

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these circumstances:

Service Providers

We may share data with trusted third-party service providers who help us operate our Services:

• Supabase (for database and authentication)
• Mixpanel (for analytics)
• WishKit (for feedback and feature tracking)
• Cloud hosting services
• Customer support tools

Legal Requirements

We may disclose your information if required by law or to:

• Comply with legal processes or government requests
• Protect the rights, property, or safety of VegaWear LTD, our users, or others
• Prevent fraud or security threats

Business Transfers

If VegaWear LTD is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal data on a need-to-know basis
• Regular Security Reviews: Ongoing assessment of our security practices
• Secure Development: Following secure coding practices

However, no method of transmission over the internet or electronic storage is 100% secure.

Your Privacy Rights

Depending on your location, you may have the following rights:

General Rights

• Access: Request information about the data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Portability: Request your data in a portable format

EU/UK Specific Rights (GDPR/UK GDPR)

• Withdraw Consent: Withdraw consent for data processing at any time
• Object to Processing: Object to processing based on legitimate interests
• Restrict Processing: Request limitation of data processing
• Lodge Complaints: File complaints with supervisory authorities

California Specific Rights (CCPA)

• Right to Know: Know what personal information is collected and how it's used
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we don't sell data)
• Non-Discrimination: Not face discrimination for exercising privacy rights

To exercise your rights, contact us at: info@vegawear.info

Data Retention

We retain your information only as long as necessary to:

• Provide our Services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements

Retention Periods

• Account data: Until account deletion or 3 years of inactivity
• Usage analytics: 2 years from collection
• Support communications: 3 years from last contact

Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers, including:

• Adequacy decisions by relevant authorities
• Standard contractual clauses
• Other appropriate transfer mechanisms

Third-Party Services

Our apps may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those third-party services. We encourage you to review their privacy policies.

Apple-Specific Information

• App Store: Subject to Apple's Privacy Policy
• Sign in with Apple: We receive limited information as per Apple's privacy standards
• Apple Analytics: We may use Apple's analytics tools with anonymized data

Push Notifications

We may send you push notifications. You can:

• Control notification settings through your device settings
• Opt-out of promotional notifications while still receiving important service updates
• Disable all notifications through your device settings

Cookies and Tracking Technologies

Our apps may use:

• Local Storage: To save app preferences and data
• Analytics SDKs: Such as Mixpanel
• Crash Reporting: To identify and fix app issues
• WishKit SDKs: For feature voting and user feedback

You can control these through your device settings where available.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new Privacy Policy in our apps
• Sending you an email notification (if applicable)
• Displaying a prominent notice in our apps

Continued use of our Services after changes constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

VegaWear LTD
Email: info@vegawear.info
Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Website: https://vegawear.info

For EU/UK Data Protection Matters

• Data Protection Officer: [If you designate one]
• EU Representative: [If required]

Jurisdiction-Specific Information

For UK Users

This Privacy Policy is governed by UK data protection laws. You have the right to lodge a complaint with the Information Commissioner's Office (ICO).

For EU Users

This Privacy Policy complies with the General Data Protection Regulation (GDPR). You have the right to lodge a complaint with your local supervisory authority.

For California Users

This Privacy Policy complies with the California Consumer Privacy Act (CCPA). California residents have specific rights as outlined in the "Your Privacy Rights" section above.

This Privacy Policy was last updated on June 9, 2025. We reserve the right to modify this policy at any time in accordance with applicable laws.